GRAAM – A potential StartUp with Cloud Call Center system

09:14 01/08/2019

In the telecommunications sector, Graam (https://www.graam.com) – a 2-year-old startup based in Paris (France) is one of Vietnam's representatives who reached the final of the competition organized by Viettel. The idea of this entrepreneur comes from the fact that IP Call centers are often difficult to use, expensive and especially difficult to access for small and medium enterprises.

Cloud Call Center system provides enterprises with a seamless communication tool with customers, completely online experience, convenient and easy to use. Thank to cloud technology, Graam product is provided internationally, competing fairly with reputable Cloud Call Center suppliers in the world.

Graam –The product which is researched to develop the latest core technologies in the field of Web and Telecommunications

The product is researched and developed using the latest core technologies in the field of Web and Telecommunications, so Graam controls and completely owns the entire system. In contrast, competitors with Graam in the world (such as AirCall or RingDNA) mainly use Telecom platform technology provided by Twilio (https://www.twilio.com), which helps Graam to have advantage in cost as well as flexible customization ability to work with local telecom operators in any country in the world.

With its outstanding advantages, Graam has about 30 customers who are enterprices from France, Morocco and Brazil ..., handling nearly 30,000 calls / day and growing very fast. Thereby, Graam brings a monthly turnover of about 50,000 USD, an impressive figure with a global startup led by Vietnamese CEO with 20 years of experience in studying and working in IT and Telecommunications in France